Our Commitment to Your Privacy

At Heartspota, protecting your privacy is a priority. We are committed to handling your personal information with care, transparency, and responsibility.

This Privacy Policy describes the types of personal information we may collect and how that information may be used when you visit our website, place an order, or communicate with us.

Heartspota is operated by Xiamen Gejiao Network Technology Co., Ltd.,
Room 503, No. 112, Linhou She, Huli District, Xiamen, Fujian, China.
This entity is the data controller responsible for your personal information.
For any privacy request, contact: service@heartspota.com.We retain personal information only as long as needed to fulfill the
purposes described in this Policy, including order fulfillment, accounting
and legal obligations, then securely delete or anonymize it.

Depending on your location, you may have the right to access, correct,
delete, restrict, or export your personal data, withdraw consent, or
opt out of marketing. To exercise these rights, email service@heartspota.com
and we will respond within 30 days.

Information We Collect

We collect information that helps us operate our website, fulfill orders, process transactions, and provide customer support.

How We Use Your Information

Personal information may be used where reasonably necessary to operate and improve our services.

• Process payments and fulfill orders
• Arrange shipping and delivery
• Send order confirmations and shipping updates
• Provide service-related communications
• Respond to inquiries and provide customer support
• Improve website performance and user experience
• Improve our products and services
• Send marketing communications where permitted or consented to
• Detect, prevent, and address fraud or security risks

Data Protection & Security

We use appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

How Information May Be Shared

Heartspota may share personal information with service providers where reasonably necessary to operate our website, process orders, provide payment services, arrange fulfillment and delivery, provide analytics, or support marketing activities.

These providers may process information on our behalf or according to their own applicable privacy practices.

Advertising & Analytics Partners

We may work with third-party analytics and advertising providers that use cookies or similar technologies to measure website activity or provide advertising.

These third parties may process information according to their own privacy policies. Available advertising preferences may be managed through the relevant platform, browser, device, or applicable privacy controls.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete it.

Your Privacy Choices & Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include rights to request access, correction, deletion, or information about how personal information is processed, as well as certain rights relating to targeted advertising or data sharing where applicable.

Cookies & Similar Technologies

Heartspota and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support advertising activities.

Depending on your browser, device, and location, you may have options to restrict or manage certain cookies and similar technologies.

Email Communications

We may send transactional emails relating to your orders, account, customer support requests, and other service-related matters.

Where permitted, we may also send marketing communications. You may unsubscribe from promotional emails using the unsubscribe instructions included in those communications.

Unsubscribing from marketing communications does not necessarily prevent you from receiving transactional or service-related messages.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, or applicable legal requirements.

When this Privacy Policy is updated, the revised version will be posted on this page and the “Last Updated” date may be changed accordingly.